What does a “like” on social media mean?

Understanding the motivations and interpretations of likes on Instagram

Authors

  • Rauf Arif Towson University
  • Laura Ragsdale Texas Tech University
  • Muhammad Ittefaq James Madison University

Keywords:

Instagram, Social Media, Relationship Development, Like, Motivation, Communication Models

Abstract

This study explores the motivations behind “liking” an image on Instagram and the frames of reference that shape what a “like” signifies. It also examines the process of “liking” through the lens of relationship development theory. Our findings reveal that key motivations for liking images on Instagram include reciprocity, relationship-based motivations (such as starting, strengthening, and maintaining connections), and the desire to increase offline interactions. Conversely, participants identified several reasons for not liking images, including negative feelings toward others, a lack of interest in connecting with users, changes in life goals, and a desire to redefine their relationships. We also found that gender plays an important role in people’s liking behavior on Instagram. Finally, our study suggests that, due to its phatic nature, the like feature should be considered a form of metacommunication. In conclusion, the process of “liking” extends beyond individual interactions to encompass interpersonal, social, and corporate contexts, emphasizing its significance for both interpersonal and business communication.

Author Biography

Laura Ragsdale, Texas Tech University

Laura Ragsdale, M.A., earned her master’s degree from the College of Media & Communication, Texas Tech University. She is a strategic communication and relationship management expert in a metroplex city in Texas State.

References

Altman, I., & Taylor, D. A. (1973). Social penetration: The development of interpersonal relationships. New York, NY: Holt, Rinehart, & Winston.

Andersen, P. H. (2001). Relationship Development and marketing communication: an integrative model. Journal of Business & Industrial Marketing, 16(3), 167–182.

Araujo, C. S., Correa, L. P. D., Silva, A. P. C. D., Prates, R. O., & Meira, W. (2014). It is Not Just a Picture: Revealing Some User Practices in Instagram. 2014 9th Latin American Web Congress. doi: 10.1109/laweb.2014.12.

Arif, R. (2020). Movements for Change. New York, United States of America: Peter Lang Verlag. Retrieved Sep 28, 2023, from 10.3726/b15293.

Arif, R. (2016). Internet as a Hope or a Hoax for Emerging Democracies: Revisiting the Concept of Citizenship in the Digital Age☆. Procedia - Social and Behavioral Sciences, 236, 4-8.

Barnlund, D. (1970). A transactional model of communication. In K. K. Sereno, & C. D. Mortensen, Foundations of communication theory (pp. 83-92). New York: Harper and Row.

Barnlund, D. (2009). Communication: The context of change. In C. Mortensen, Communication Theory (p. 6). New Brunswick: Transaction Publishers.

Baxter, L. (1988). A dialectical perspective on communication strategies in relationship development. In S. Duck, Handbook of personal relationships (pp. 257-273). Hoboken: John Wiley & Sons.

Berger, C. (1987). Communicating under uncertainty. In M. E. Roloff, & G. R. Miller, Interpersonal processes: New directions in communication research. Newbury Park: Sage.

Bond, B. J. (2009). He posted, she posted: Gender differences in self-disclosure on social network sites. Rocky Mountain Communication Review, 6, 29-37.

Boyd, D. M., & Ellison, N. B. (2008). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 210-230.

Bullock, M., Hackathorn, J., Clark, E., & Mattingly, B. (2011). Can we be (and stay) friends? Remaining friends after the dissolution of a romantic relationship. Journal of Social Psychology, 662-666.

Chan, D. K.-S., & Cheng, G. H.-L. (2004). A comparison of offline and online friendship Qualities at different stages of relationship development. Journal of Social and Personal Relationships. doi: 10.1177/0265407504042834

Chapman, G. (1992). The 5 love languages. Chicago: Northfield.

Courtright, J. A., Miller, F. E., Rogers, L. E., & Bagarozzi, D. (1990). Interaction dynamics of relational negotiation: Reconciliation versus termination of distressed relationships. Western Journal of Speech Communication, 429- 453.

Dainton, M. (2013). Relationship maintenance on Facebook: Development of a measure, relationship to general maintenance, and relational satisfaction. College Student Journal, 47, 113-121.

Dindia, K., & Canary, D. J. (1993). Definitions and Theoretical Perspectives on Maintaining Relationships. Journal of Social and Personal Relationships, 10(2), 163-173. doi:10.1177/026540759301000201

Donath, J., & Boyd, d. (2004). Public displays of connection. BT Technology Journal, 22, 71-82.

doi:10.1023/B:BTTJ.0000047585.06264.cc

Dijck, J. V., & Poell, T. (2013). Understanding Social Media Logic. Media and Communication, 1(1), 2-14. doi:10.12924/mac2013.01010002

Duncan, T., & Moriarty, S. E. (1998). A Communication-Based Marketing Model for Managing Relationships. Journal of Marketing, 1–14.

Ellison, N. B., & Boyd, d. (2013). Sociality through social network sites. In W. H. Dutton (Ed.), The Oxford Handbook of internet studies (pp. 151-172). Oxford: Oxford University Press.

Fielding, M. (2006). Effective communication in organizations. Landsdowne: Juta & Co.

Foulger, D. (2004). Models of the Communication Process. Brooklyn, New Jersey.

Fox, J., Warber, K. M., & Makstaller, D. C. (2013). The Role of Facebook in Romantic Relationships

Development: An exploration of Knapp's relational stage model. Journal of Social & Personal Relationships, 771-794.

Gay et al. (1997) Doing Cultural Studies: The story of the Sony Walkman Milton Keynes: Open University; Thousand Oaks, CA: Sage.

Goffman, E. (1959). The presentation of self in everyday life. New York, NY: Anchor Books. Goffman, E. (1961). Encounters: Two studies in the sociology of interaction. Indianapolis, IN: Bobbs-Merrill Company.

Graham, S. (1998). The end of geography or the explosion of place: Conceptualizing space, place, and information technology. Progress in Human Geography, 22, 165-185.

Gordon, A. M., Oveis, C., Impett, E. A., Kogan, A., & Keitner, D. (2012). To have and to hold: Gratitude promotes relationship maintenance in intimate bonds. Journal of Personality & Social Psychology, 257-274.

Greene, K., Derlega, V. J., & Matthews, A. (2006). Self-disclosure in personal relationships. In A. Vangelisti, & D. Perlman, The Cambridge handbook of personal relationships. New York: Cambridge University Press.

Han, K., Jang, J. Y., & Lee, D. (2015). No Reciprocity in "Liking" Photos: Analyzing Like Activities in Instagram, 2–11. doi: 10.1145/2700171.2791043.

Hirschman, E. C., & Thompson, C. J. (1997). Why Media Matter: Toward a Richer Understanding of Consumers Relationships with Advertising and Mass Media. Journal of Advertising, 26(1), 43-60. doi:10.1080/00913367.1997.10673517.

Hofstede, G. (2003). Culture's consequences. Thousand Oaks: Sage.

Hollenbaugh, E. E., & Ferris, A. L. (2014). Facebook self-disclosure: Examining the role of traits, social cohesion, and motives. Computers in Human Behavior, 50-58.

Ira P. Robbins (2013). What is the Meaning of “Like”?: The First Amendment Implications of Social-Media Expression, The Federal Courts Law Review, 7:1, 127- 151.

Ivy, D. K., & Backlund, P. (2000). Exploring gender speak: Personal effectiveness in gender communications. New York: McGraw-Hill

Jang, J. Y., Han, K., Shih, P. C., & Lee, D. (2015). Generation Like. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI 15. doi: 10.1145/2702123.2702555.

Jiang, L. C., Bazarova, N. N., Hancock, J. T. (2013). From perception to behavior: Disclosure reciprocity and the intensification of intimacy in computer-mediated communication. Communication Research, 40, 125-143. doi:10.1177/0093650211405313.

Ji, P., & Lieber, P. (2008). Emotional disclosure and construction of the poetic “other” in a Chinese online dating site. China Media Research, 4, 32-42.

Johnson, A. J., Wittenberg, E., Haigh, M., Wigley, S., Becker, J., Brown, K., & Craig, E. (2004). The process of relationship development and deterioration: Turning points in friendships that have terminated. Communication Quarterly, 54-67.

Kaplan, A.M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59-68.

Kapner, S., & Terlep, S. (2019, October 21). Online Influencers Tell You What to Buy, Advertisers Wonder Who's Listening. Retrieved from https://www.wsj.com/articles/online-influencers-tell-you-what-to-buy-advertisers- wonder-whos-listening-11571594003.

Katz, E. (1957). The two-step flow of communication. Public Opinion Quarterly, 61-78.

Kiesler, S., Siegal, J., & McGuire, T. W. (1984, October). Social Psychological Aspects of Computer-Mediated ... Retrieved from http://collablab.northwestern.edu/CollabolabDistro/nucmc/KieslerSiegalAndMcGuire- SocialPsychologicalAspectsOfCMC-AmerPsych-1984.pdf

Kikoski, J. (1993). Effective communication in the intranational workplace: Models for public sector managers. Professional and Organisational Development, 84-95.

Knapp, M. (1978). Social intercourse: From greeting to goodbye. Needham Heights: Allyn & Bacon.

Knapp, M. L., & Vangelisti, A. L. (2009). Interpersonal communication and human relationships (6th ed.). Boston: Pearson Education.

Kwak, H. (2012). Self-disclosure in online media. International Journal of Advertising, 485-510.

Licoppe, C., & Inada, Y. (2008). The social and cultural implications of ‘Co-Presence at a Distance’ in an augmented location aware collective environment (the Mogi case). In A. Spagnolli & L. Gamberini (Eds.), Proceedings of the Eleventh Annual International Presence Workshop (pp. 137–145). Padova, Italy: University of Padua.

Majovski, K. (2013). Data expiration, let the user decide: Proposed legislation for online user-generated content. University of San Francisco Law Review.

Margalit, L. (2014, August 29). The Psychology Behind Social Media Interactions. Retrieved from https://www.psychologytoday.com/us/blog/behind-online-behavior/201408/the- psychology-behind-social-media-interactions.

Mayo, C., & Henley, N. (1981). Gender and nonverbal behavior. New York: Springer. McCracken, Grant, (1987), “Advertising: Meaning or Information?” in Advances In Consumer Research, Vol. 14, Paul F. Anderson and Melanie Wallendorf, eds., Provo, UT: Association for Consumer Research, 121-124.

McLuhan, M. (1967). The medium is the message: An inventory of effects. New York: Bantam.

Merkle, E. R., & Richardson, R. A. (2000). Digital dating and virtual relating: Conceptualizing computer mediated romantic relationships. Family Relations, 49, 187–192.

Mesch, G., & Talmud, I. (2006). The quality of online and offline relationships: The roles of multiplexity and duration of social relationships. The Information Society, 22, 137–148. Parks, M. R., & Floyd, K. (1996). Making friends in cyberspace. Journal of Communication, 46, 80–97.

Park, Namkee, Jin, Borae & Jin, Seung-A. (2011). Effects of self-disclosure on relational intimacy in Facebook. Computers in Human Behavior. 27. 1974-1983. 10.1016/j.chb.2011.05.004.

Parks, M. R. (2011). Boundary conditions for the application of three theories of Computer-mediated communication to MySpace. Journal of Communication, 61, 557-574. doi:10.1111/j.1460-2466.2011.01569.x.

Parks, M. R., & Roberts, L. D. (1998). Making Music: The development of personal relationships online and a comparison to their offline counterparts. Journal of Social and Personal Relationships, 15, 517–537.

Pearce, W. B., & Cronen, V. E. (1980). Communication, action, and meaning: The creation of social realities. Santa Barbara: Praeger.

Pittman, M., & Reich, B. (2016). Social media and loneliness: Why an Instagram picture may be worth more than a thousand Twitter words. Computers in Human Behavior, 62, 155-167. doi:10.1016/j.chb.2016.03.084.

Ramirez, A., Walther, J. B., Burgoon, J. K., & Sunnafrank, M. (2002). Information-Seeking Strategies, Uncertainty, and Computer-Mediated Communication Toward a Conceptual Model. Human Communication Research, 28(2), 213–228. doi: 10.1093/hcr/28.2.213.

Rebecca A. Hayes, Caleb T. Carr & Donghee Yvette Wohn (2016) One Click, Many Meanings: Interpreting Paralinguistic Digital Affordances in Social Media, Journal of Broadcasting & Electronic Media, 60:1, 171-187, DOI: 10.1080/08838151.2015.1127248.

Savicki, V., & Kelley, M. (2000). Computer-Mediated Communication: Gender and Group Composition. CyberPsychology & Behavior, 3(5), 817-826. doi:10.1089/10949310050191791.

Scissors, Lauren, et al. (2016). “What’s in a Like? Attitudes and Behaviors around Receiving Likes on Facebook.” Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing - CSCW 16, 2 Mar. 2016, doi:10.1145/2818048.2820066.

So, A. (2019, November 16). Instagram Will Test Hiding 'Likes' in the US Starting Next Week. Retrieved from https://www.wired.com/story/instagram-hiding-likes-adam-mosseri- tracee-ellis-ross-wired25/.

Taylor, D., & Altman, I. (1975). Self-disclosure as a function of reward-cost outcomes. Sociometry, 38, 18-31. doi:10.2307/2786231.

Taylor, D., & Altman, I. (1987). Communication in interpersonal relationships: Social penetration processes. In M. Roloff and G. Miller (Eds.), Interpersonal processes: New directions in communication research (pp. 257-277), Newbury Park, CA: Sage.

Thibaut, J., & Kelley, H. (2008). Social exchange theory. A first look at communication theory, 196-205.

Tidwell, L. C., & Walther, J. B. (2002). Computer-mediated communication effects on disclosure, impressions, and interpersonal evaluations: Getting to know one another a bit at a time. Human Communication Research, 28, 317-348. doi:10.111/j.1468- 2958.2002.tb00811.x.

Tong, S. T., Kashian, N., & Walther, J. B. (in press). Relational maintenance and CMC. In K. B. Wright & L. M. Webb (Eds.) Computer-mediated communication in personal relationships (2nd ed.) (pp. 1-40). New York, NY: Peter Lang Publishing.

Velten, J., & Arif, R. (2016). The Influence of Snapchat on Interpersonal Relationship Development and Human Communication. The Journal of Social Media in Society, 5– 43.

Walther, J. B. (1992). Interpersonal effects in computer-mediated interaction: A relational perspective. Communication Research, 19, 52–90.

Walther, J. B., & D’Addario, K. P. (2001). The impacts of emoticons on message interpretation in computer-mediated communication. Social Science Computer Review, 19, 323–345.

Westerman, D., & Skalski, P. D. (2010). Computers and telepresence. Immersed in media: Telepresence in everyday life.

Downloads

Published

2024-12-31